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How to disconnect VPN which will unblock access to the printer
Sent to Computer Experts April 17 10:03 AM

Print spooler was unable to connect to the printer. Error message reads that I was connecto to a VPN which blocked my access to the local network.

 

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OS: Windows XP; Browser: IE

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Customer (name blocked for privacy)
Status:  Closed   Value: $15
Answer
April 17 12:46 PM (2 hours and 42 minutes and 58 seconds later)
         
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April 17 1:55 PM (1 hour and 9 minutes and 26 seconds later)
         
How do I disconnect the VPN?
Customer (name blocked for privacy)
Answer
April 17 2:02 PM (7 minutes and 11 seconds later)
         
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Geek Squad Agent Sean -- CIA -- No feedback on 3 Computer accepts
Apple Certified Macintosh Technician
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April 17 2:04 PM (2 minutes and 5 seconds later)
         
I didn't know I was using a VPN rogram. I never installed one.
Customer (name blocked for privacy)
Answer
April 17 3:07 PM (1 hour and 2 minutes and 16 seconds later)
         
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Geek Squad Agent Sean -- CIA -- No feedback on 3 Computer accepts
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