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hp d145 printer installation problem
Sent to Computer Experts April 27 10:49 AM

Trying to reinstall software for HP officejet d145 on new computer. Installer asks for disc named: LABEL before continuing. I never got a disc like that with printer. How to complete installation?

Customer (name blocked for privacy)
Status:  Closed   Value: $5
Answer
April 27 11:01 AM (12 minutes and 33 seconds later)
         
REPLIEDCheck Mark
Your best bet is to download the software and driver directly from HP, and just install it from that, without the CD at all.

Assuming you have Windows XP, the link to the software you need is here: software link

Otherwise, you can go to http://www.hp.com and search for the product number and choose the proper operating system.

Edited by wenhaver on April 27 2005 at 11:06 AM
Heidi -- Technical Coordinator -- Expert's Profile
Doing the web thing for over 8 years now...
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April 27 5:20 PM (6 hours and 18 minutes and 1 second later)
         
Reply to Heidi's Post: Installed new software and drivers from HP. Still doesn't work when I click on the icon for hpodir07.exe. Error message sys, "Unable to start the HP officejet director."
Customer (name blocked for privacy)
Info Request
April 27 7:44 PM (2 hours and 24 minutes and 28 seconds later)
         
Here is the closest thing I could find to troubleshoot that problem. http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00112041&product=64992&dlc=en〈=en

I'm not as familiar with the all-in-ones.

Edited by wenhaver on April 27 2005 at 7:49 PM
Heidi -- Technical Coordinator -- Expert's Profile
Doing the web thing for over 8 years now...
Answer
April 28 5:15 PM (21 hours and 31 minutes and 11 seconds later)
         
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