Ask Your Computer Question. Computer Experts Answer You ASAP.

(Not a Computer Question?)

I CAN NOT GET XP TO START CAN NOT RE BOOT

Sent to Computer Experts February 1 2008 at 7:26 PM
   

CAN NOT GET IT TO START UP HAVE SPECIAL PHOTOS OF A LOVED ONE PASSED ON THAT I NEED TO GET BACK FROM MY FILES.
IT STARTS AND GOES INTO MODE TO REBOOT, TRIED SAFE MODE AND TYPING F5 BUT JUST RESTARTS BACK TO SELECT MODE AGAIN.
WONT SET UP JUST GOES BACK TO PRESS ENTER TO START WINDOWS I CLICK THEN IT GOES BACK TO SAME MESSAGE AGAIN. I HAVE NO INSALLATION OR REPAIR DISC.

Edited by Customer (name blocked for privacy) on February 1 2008 at 7:53 PM

 

Optional Information:
Browser: IE

Already Tried:
have no disc but tried rebooting from all modes just keeps coming back to reboot wont connect

Customer (name blocked for privacy)
Status:  Closed   Value: $9
Answer
February 1 2008 at 7:35 PM (8 minutes and 41 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 1 2008 at 8:05 PM (29 minutes and 46 seconds later)
         
NO THIS HAS NOT HELPED I SAID IN THE QUESTION THAT I HAD ALREADY TRIED THIS
Customer (name blocked for privacy)
Answer
February 2 2008 at 4:35 AM (8 hours and 29 minutes and 58 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 2 2008 at 2:45 PM (10 hours and 10 minutes and 15 seconds later)
         
IT IS NOT A LAPTOP IT IS A DESK TOP, DO I DO THE SAME AS ABOVE STILL?
Customer (name blocked for privacy)
Reply
February 2 2008 at 2:48 PM (3 minutes and 29 seconds later)
         
ALSO WILL I LOSE MY DATA AND PHOTOS?
MANY THANKS
Customer (name blocked for privacy)
Answer
February 2 2008 at 4:02 PM (1 hour and 13 minutes and 19 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 2 2008 at 8:40 PM (4 hours and 38 minutes and 27 seconds later)
         
HI TRIED BUT STILL NOT WORKING, TOOK OUT THE SILVER BATTERY LIKE YOU SAID BUT WONT DO ANYTHING. EVERYTIME I TRY AND RE BOOT FROM SAFE MODE OR ANY MODE AT ALL IT JUST RESTARTS BACK TO THE BLACK PAGE THAT SAYS RE START NORMAL, REBOOT, ETC AND NONE OF THEM WORK AT ALL.
WHAT DOES COME UP UNDER THE WRITTING IS THIS:_
"floppy disk fail 40

PLEASE HELP ME IM REALLY DESPERATE NEED TO GET MY WORK FILE FROM THERE TOO AND CAN NOT AFFORD A TECHNICIAN TO MEND IT FO RME.
CAN NOT PUT A DISK IN TO REPAIR AS IT WONT RECOGNISE IT AND JUST GOES STRAIGHT TO THE BLACK PAGE THAT SAYS "ERROR WINDOWS DID NOT SHUT DOWN PROPERLY, ETC)
PLEASE HELP ME
SASHA
Customer (name blocked for privacy)
Answer
February 3 2008 at 4:28 AM (7 hours and 47 minutes and 25 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 3 2008 at 8:42 AM (4 hours and 14 minutes and 26 seconds later)
         
how do i get the ribbon out please?
Customer (name blocked for privacy)
Answer
February 3 2008 at 9:22 AM (39 minutes and 49 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 3 2008 at 1:03 PM (3 hours and 40 minutes and 50 seconds later)
         
HI AGAIN
TRIED AND ITS STILL NOT BOOTING UP.I TOOK THE FLOPPY RIBBON OUT AND TRIED TO REBOOT AGAIN FROM EVERY MODE POSSIBLE BUT STILL SAYS WINDOWS WILL RESTART IN 26 25 24 23 ETC SECONDS TO START USING SAFE MODE CLICK SAFE MODE ETC I HAVE TRIED "EVERYTHING" POSSIBLE AND "NOTHING" IS WORKING AT ALL.
IM SO DESPERATE PLEASE PLEASE PLEASE HELP ME
Customer (name blocked for privacy)
Answer
February 3 2008 at 2:50 PM (1 hour and 47 minutes and 12 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 3 2008 at 6:35 PM (3 hours and 45 minutes and 12 seconds later)
         
DONT HAVE ANY DISK AT ALL, ALSO EVEN IF I DID I NEED TO GET INTO MY COMPUTER FILE TO BOOT THE DISK AS FOR SOME REASON MY DISKS DONT RUN WITHOUT ME DOUBLE CLICKING THE DRIVE THEY ARE IN.
Customer (name blocked for privacy)
Answer
February 4 2008 at 7:41 AM (13 hours and 6 minutes and 4 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 4 2008 at 2:54 PM (7 hours and 12 minutes and 36 seconds later)
         
Many thanks for all your help.
I would like another opinion if possible please as I dont know what to do.
If I had the repair disk (maybe I could buy one?) how would I get it to run as I can not place a disk into the cdrom and let it start as it wont start automatically unless I get into "my computer" double click it and then it starts.
If I managed to get hold of a copy disk how will I run it?
Please can you ask someone elses opinion on this matter as if I run the repair will I lose data and files?
Many thanks for your time and help
Sasha
Customer (name blocked for privacy)
Answer
February 4 2008 at 6:25 PM (3 hours and 31 minutes and 15 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 6 2008 at 1:53 PM (1 day and 19 hours later)
         
HI AGAIN, I HAVE THE REPAIR DISK BUT IT WONT LOAD AS NEED TO GET INTO "MY COMPUTER" TO CLICK D DRIVE AND I CANT AS IT WONT START UP AND STILL SHOWS WINDOWS START UP ERROR ETC.
HOW CAN I GET THE DISK TO RUN WHEN I CANT GET INTO "MY COMPUTER" AND CLICK THE DRIVE ITS IN?
Customer (name blocked for privacy)
Answer
February 6 2008 at 4:08 PM (2 hours and 14 minutes and 22 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 8 2008 at 12:50 PM (1 day and 20 hours later)
         
HI I HAVE DONE AS SUGGESTED ABOVE, HOWEVER IT HAS SO MANY OPTIONS I DONT KNOW WHERE TO START!!!!!
ITS SCANNING AT THE MOMENT TAKING ABOUT 30-40 MINS TO DO AND WHERE DO I GO FROM THERE PLEASE?
MANY THANKS
Customer (name blocked for privacy)
Answer
February 8 2008 at 1:31 PM (40 minutes and 49 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Reply
February 8 2008 at 9:45 PM (8 hours and 14 minutes later)
         
its not loading as the pictorial says. its coming up as boot from cd and i click yes and it starts and a page with so much stuff comes up and none are options to go to windows xp or anything, spent all nighttrying, seven hours total and im not nearer than I was a week ago. its driving me nuts, any suggestions?
Customer (name blocked for privacy)
Answer
February 9 2008 at 3:14 AM (5 hours and 29 minutes and 16 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1522 Computer Accepts
One of The Highest ranked Computer Expert on Just Answer in Accepts, Visit my Profile & Feedback
Think you can answer this question?
Login or Become an Expert

Related Answers

 

DISCLAIMER: You acknowledge that any information you may obtain from individuals you contact through use of the JustAnswer service comes from those individuals, not from JustAnswer, and that JustAnswer is not in any way responsible for any of the information these third parties may supply. The site and services are provided "as is" with no warranty and no representations are made regarding the qualification of an Expert. Responses and comments on JustAnswer are for general information and are not intended to substitute for informed professional advice (such as medical, legal, investment or accounting) and do not establish a professional-client relationship. JustAnswer is not intended or designed to address EMERGENCY QUESTIONS which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

JustAnswer > Computer Questions