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my speakers are not working on my new dell computer. can you help?

Sent to Computer Experts June 03 05:25 PM

I get no sound at all--not when I run programs with audio features or when try to play music

 

Optional Information:
OS: Windows XP

Already Tried:
checking speaker connections

Customer (name blocked for privacy)
Status:  Closed   Value: $9
Info Request
June 3 6:13 PM (47 minutes and 31 seconds later)
         
REPLIED to Info RequestCheck Mark

Hi Candy

Do you have an icon near the clock ?



I hope this helps if not let me know.If it did please click the {Green}accept button
A bonus is always nice and don't forget to leave feed back

thanks   Glenn
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glenn -- Computer Repairer -- 100% Positive Feedback on 23 Computer Accepts
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Reply
June 5 8:21 PM (2 days and 2 hours later)
         
Relist:
As it turns out, there is a bad board in my CPU.
Dell is going to srvd out a tech to replace the board and that shoud give me sound.
Customer (name blocked for privacy)
Reply
June 5 8:23 PM (2 minutes and 21 seconds later)
         
Reply to glenn's Post: As it turns out I have a bad board in my CPU.
Dell is going to send out a tech to replace the board, and that should solve the problem.
Thank you for trying to help.
Customer (name blocked for privacy)
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