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How can I get my system to SEND messages? Incoming is ...

Sent to Computer Experts April 19 3:34 p.m.

How can I get my system to SEND messages? Incoming is normal. Outgoing sends the same message each time. "Recipient address rejected: Access denied" We have never had this problem before

Optional Information:
OS: Windows XP; Browser: Netscape

Already Tried:
repeating the reply/send request

Customer (name blocked for privacy)

Status: Closed Value: $9

Answer
April 20 9:47 p.m. (1 day and 6 hours later)

ACCEPTED

Hi my name is Rick and I will try to help you resolve this issue.

If you have never had this problem before - then is there anything that you might have done recently, such as install a new program, antivirus, or new peripheral device - i.e.... Scanner - Printer, or anything like that?

Also what are you using for your emal client? {if you are using one (Outlook, Outlook Express, Thunderbird.. etc...)}

__________________
If I have helped you I would appreciate it if you would please take a moment to leave some feedback for me

dawber39 -- IT Consultant -- 100% Positive Feedback on 114 Computer Accepts
Microsoft Certified Professional, MS Access Specialist, Word expert, Excel, CompTia A+ certified

Info Request
April 21 4:20 p.m. (18 hours and 33 minutes later)

If you have never had this problem before - then is there anything that you might have done recently, such as install a new program, antivirus, or new peripheral device - i.e.... Scanner - Printer, or anything like that?

Also what are you using for your emal client? {if you are using one (Outlook, Outlook Express, Thunderbird.. etc...)}

__________________
If I have helped you I would appreciate it if you would please take a moment to leave some feedback for me

dawber39 -- IT Consultant -- 100% Positive Feedback on 114 Computer Accepts
Microsoft Certified Professional, MS Access Specialist, Word expert, Excel, CompTia A+ certified

Info Request
April 21 4:22 p.m. (1 minute and 20 seconds later)

I was waiting for you to get back to me my friend

Perhaps we can get this ironed out for you

__________________
If I have helped you I would appreciate it if you would please take a moment to leave some feedback for me

dawber39 -- IT Consultant -- 100% Positive Feedback on 114 Computer Accepts
Microsoft Certified Professional, MS Access Specialist, Word expert, Excel, CompTia A+ certified

Info Request
April 21 4:29 p.m. (7 minutes and 42 seconds later)

I will await your answer to these questions - so I can determine how to proceed. I looked at my last interaction with you, and I do not see any responses from you, just an except from you and I was wondering how that was possible.

__________________
If I have helped you I would appreciate it if you would please take a moment to leave some feedback for me

dawber39 -- IT Consultant -- 100% Positive Feedback on 114 Computer Accepts
Microsoft Certified Professional, MS Access Specialist, Word expert, Excel, CompTia A+ certified

Answer
April 22 8:52 a.m. (16 hours and 22 minutes later)

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dawber39 -- IT Consultant -- 100% Positive Feedback on 114 Computer Accepts
Microsoft Certified Professional, MS Access Specialist, Word expert, Excel, CompTia A+ certified

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