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I am working as a PC Support person. My job involves ...
Sent to Computer Experts April 09 03:34 AM

I am working as a PC Support person. My job involves checking the performance of systems by running diagnostics and ensure the pc's are free from viruses.
My tasks are to check that software is correctly configured, Use diagnostic tools to check out a system, carry out preventative maintenance, check for viruses and remove viruses. I need to write steps that I need to take to provide somebody in training. Please help me out with this.

 

Optional Information:
OS: Windows XP; Browser: Mozilla

Already Tried:
Everything but I dont really know much about computers.

Customer (name blocked for privacy)
Status:  Closed   Value: $50
Info Request
April 9 9:54 AM (6 hours and 19 minutes and 45 seconds later)
         
You work as PC support, but dont know much about computers? If your job involves all the things you listed then you must know something, Which is it ??

If you have found this answer helpful, please "accept" or let me know how I can be of further assistance. Thanks
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