How do I change a document in the index of documents on my website.

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How do I change a document in the index of documents on my website. I need to update a contract that is currently downloadable from my website.

Optional Information:
OS: Windows XP; Browser: IE

Already Tried:
I can open the index of documents page but it does not allow me to change anything. I assume I need to do this through my server admin panel, but how. PHP website. I know little or no code.

Customer (name blocked for privacy)

Status: Closed Value: $8

Hi Customer (name blocked for privacy). Thank you for asking your question on Just Answer. The other experts and I are working on your answer. By the way, it would help us to know:

-What is the version and brand name of the system which is used to control your web site?
-Do you have ftp access to your web site? - if you don't know - can you provide the hosting provider name of your web site and the plan/package you signed for?
-If possible, what's your web site address and what is the type of the target document?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

Reply to VisualMind's Post: My site is www.househoundct.com it is hosted by phpwebhosting.com. There is ftp acess. I am trying to retrieve that acess info.

I now have access to my control panel at host. I do not see the index in the list of database. Does this make any sense? The target file is a udated contract in pdf. Are you still interested?

Edited by Customer (name blocked for privacy) on July 26 2006 at 1:39 PM

As you have mentioned, the document is downloadable from your web site's index of documents.

This means you can actually get to the document file using the ftp (file-transfer-protocol) access which requires ftp username and password (you should have received it from the hosting provider).

To use ftp to change the file follow instructions below:

1- Get an ftp client (there are many on the web) one of them I personally prefer is LeapFtp you can download a free trial version from http://www.leapware.com/

2- Ftp client will ask you to provide ftp server host it will be your web site address: househoundct.com

3- It will need to have ftp username and password entered, port is usually 21.

4- Click the connect button or (simply click Ok) or press Enter key and it will start connecting, watch the log or the status window to see the progress and check if there're any error messages (like invalid username/password or host) so you can correct the errors and retry.

5- If successfully connected, you will have listing of the files in your right panel. Right panel is actually showing files on your web site server while Left panel is showing the files on your own computer.

6- Locate the file on your web site server (Right panel) by moving from Folder to another.. Most of web site addresses have a default folder called www or public_html try to get into it first then try to find where your document file is.
It could be if you have your file downloadable from the web like: www.househoundct.com/files/document.doc The file on ftp will be located in public_html/files folder or www/files folder but this may not be the case, you need to find it for yourself.

7- If you found the file in your web server's ftp (Right panel) double click it or drag it from (Right panel) to (Left panel) which will cause it to be downloaded to your computer.

8- From the Left panel (your local files) locate the downloaded file and right-click then choose Edit.

9- Edit the file using your editing application (if the document file is a word document you will be able to use Microsoft Word to edit it).

10- After editing.. re-upload the changed file by double-clicking it on the Left panel or simply drag it from the Left panel to the Right panel. When it asks you if you need to overwrite the file click Yes (note: you may need to get a backup version of the original file first).

- Thank you for asking, if this answer satisfies your request please click Accept to accept my answer or add further details in reply.

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How do I change a document in the index of documents on my

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