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I have lost my Word 2002 program and how do I get it back?
Sent to Computer Experts June 28 01:22 PM

I have lost my Word 2002 program and how do I get it back? I can''t go on internet because I don''t use a password they will accept. I need Microsoft Office 2002 or Works Suite for 2002 HELP!

Customer (name blocked for privacy)
Status:  Closed   Value: $30
Info Request
June 28 1:29 PM (6 minutes and 43 seconds later)
         

Hi,

When you say you lost Word 2002, did you have it installed on the same computer before? Do you have the Office CD?, Do you have the product code, registration/confirmation email from the seller, or any proof purchase?

What is your operating system?

 



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June 28 1:34 PM (5 minutes and 29 seconds later)
         
I have lost my WORD which I had on this comp.-it's new and the installer had put in WORD 2000. Now it's gone and I need 2002 anyway. I don't need the uptodate versions they're too expensive and I can't buy what I need on the internet since they won't accept my password. Mine is too short and I'm not changing that.
Customer (name blocked for privacy)
Answer
June 28 1:39 PM (4 minutes and 47 seconds later)
         
ACCEPTEDCheck Mark

Ok, let's see first if Word is still on your computer or not.

Assuming you are running Windows operating system, click the "Start" button then select "Run". Now in type the following word in the box, then click OK.

winword.exe

Let me know what happens.

 



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June 28 1:40 PM (1 minute and 28 seconds later)
         
It says it cannot find winword.exe I had tried that so that doesn't work.
Customer (name blocked for privacy)
Reply
June 28 1:46 PM (5 minutes and 9 seconds later)
         
I'm told I need Windows Installer before I can even put WORD 2002 back on.
Customer (name blocked for privacy)
Answer
June 28 1:49 PM (3 minutes and 1 second later)
         
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June 28 1:54 PM (5 minutes and 27 seconds later)
         
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John D -- BS Degree in Engineering.99% Positive Feedback on 2166 Computer Accepts
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June 28 1:56 PM (2 minutes and 6 seconds later)
         
I tried using Amazon before but they won't ship that particular item-none of the sellers- to me in Canada. Help!
Customer (name blocked for privacy)
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June 28 2:02 PM (6 minutes and 16 seconds later)
         
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June 28 2:04 PM (1 minute and 47 seconds later)
         
i do but they won't let me bypass the new password requirement. In red stars and lettering it tells me i cna'r get these shipped to CANADA
Customer (name blocked for privacy)
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June 28 2:11 PM (6 minutes and 49 seconds later)
         
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June 28 2:13 PM (1 minute and 42 seconds later)
         
Yes, I am very interested in the free download version
Customer (name blocked for privacy)
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June 28 2:18 PM (5 minutes and 41 seconds later)
         
I tried to use the resstore and the recovery buttons and ruined my whole system.
Customer (name blocked for privacy)
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June 28 2:24 PM (5 minutes and 25 seconds later)
         
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June 28 2:28 PM (4 minutes and 5 seconds later)
         
Thank you so much. How do make sure I get you again?
Customer (name blocked for privacy)
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June 28 2:30 PM (1 minute and 55 seconds later)
         
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John D -- BS Degree in Engineering.99% Positive Feedback on 2166 Computer Accepts
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