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can not create "new folder"
Sent to Computer Experts September 10 07:39 PM

the "new folder" option is not available when right clicking on desktop. also not available in explorer. unable to create new folder.

 

Optional Information:
OS: Other; Browser: IE

Already Tried:
using windows Vista. checked security settings and have "full control" for folders.

Customer (name blocked for privacy)
Status:  Closed   Value: $15
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