Ask Your Computer Question. Computer Experts Answer You ASAP.

(Not a Computer Question?)

Remote con

Sent to Computer Experts August 2 2006 at 3:44 PM
   

I currently have windows server 2003 running on an hp ml150 server. I have 5, 6, or sometimes 7 remote connections running to this computer at one time. All these users are doing are accessing a rental property program to update tenant and payment information but when they are connected the software and computers just run really slow. Even without anyone connected to the server for some reason when you get on the internet from the server (not a practice) it runs very slow.

 

Optional Information:
OS: Other; Browser: IE

Already Tried:
Nothing. Just routine maintenance and cleaning.

Customer (name blocked for privacy)
Reply
August 3 2006 at 4:55 PM (22 hours and 36 minutes and 3 seconds later)
         
Reply to Jeffrey Flaker's Post: I believe the server is running IIS. I never configured it for an internet server. Just runs off of a cable modem and other users remote into it. There is currently 1GB of memory and it is upgradeable to 8GB and there is 2 hard drives. I have one drive with c: and t: and then my second hard drive mirrors the first. Both are probably 25% full.
Reply
August 6 2006 at 5:57 AM (2 days and 12 hours later)
         
Reply to Jeffrey Flaker's Post: Yes, they are connecting via ip address with a remote desktop connection.
Answer
August 6 2006 at 10:48 AM (4 hours and 50 minutes and 39 seconds later)
         
ACCEPTEDCheck Mark
Understand how remote desktop connection works; A user logs in and is in effect, virtually "in front of the computer" as if they were there. When another user connects, they TOO are virtually "in front of the computer".

You say you have up to 7 users on the computer running programs. When this happens, each user is running their own instance of the program. This tends to get very RAM hungry and can bring your machine to it's knees as far as performance is concerned.

Since you seem to have plenty of disk space, I would suggest adding memory (all 8 GB if you can, or ramp up the RAM over time to 8GB as money allows) to increase your performance under a heavy load. 1GB under Win Server 2003 is really the bare minimum if the machine is to be used for more than just file sharing or printing.

I hope this helps


If you are satisfied, please check yes above to accept this answer. Thank you very much.

As always bonuses are always welcomed and highly appreciated.
1 Other Expert Agrees with this!
Think you can answer this question?
Login or Become an Expert

 

DISCLAIMER: You acknowledge that any information you may obtain from individuals you contact through use of the JustAnswer service comes from those individuals, not from JustAnswer, and that JustAnswer is not in any way responsible for any of the information these third parties may supply. The site and services are provided "as is" with no warranty and no representations are made regarding the qualification of an Expert. Responses and comments on JustAnswer are for general information and are not intended to substitute for informed professional advice (such as medical, legal, investment or accounting) and do not establish a professional-client relationship. JustAnswer is not intended or designed to address EMERGENCY QUESTIONS which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

JustAnswer > Computer Questions