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On Oct 19, 2007, I spoke with a Caroline about getting a
Sent to Computer Experts October 25 03:27 PM

On Oct 19, 2007, I spoke with a Caroline about getting a code number for my Word Perfect 12 because I needed to install it on my new computer. She told me to fax a copy of my cds which I did on the 19th and was supposed to receive an e-mail telling me the number. So far I have heard nothing. Will you pleae update this request for me.

 

Optional Information:
OS: Windows XP; Browser: AOL

Already Tried:
Tried to install software I have had on my other computer. It needed no I may have left in VA

Customer (name blocked for privacy)
Status:  Closed   Value: $9
Info Request
October 25 9:40 PM (6 hours and 13 minutes and 26 seconds later)
         
REPLIED to Info RequestCheck Mark
This is not a site from which you would have requested that sort of information - and there is no question from you other than this! Perhaps you were linked to us from another site that you were dealing with to resolve this issue? I have notified the moderators to see if they can help you to sort it out.
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Judy -- Computer savvy -- 100% Positive Feedback on 9 Computer Accepts
Many years of use, a resource at work.
Reply
October 26 4:21 PM (18 hours and 40 minutes and 6 seconds later)
         
Reply to Judy's Post: Caroline from Corel gave me an ID no 142340636 when I called her to tell her that I could not put my Word Perfect 12 on my new computer because I either threw the code away or left it in Virginia. She instructed me to send her a faxed copy of the cds I have which I did. The web site I used for Corel put me in touch with your web site. Are you connected with Corel?
Customer (name blocked for privacy)
Info Request
October 26 10:40 PM (6 hours and 19 minutes and 31 seconds later)
         
No we are not. If you need help installing the software once you have received the ID, we could help with that, but we are not at all connected with Corel. This site, justanswer.com does advertise on other sites, so it may be that you clicked on a link to this site, but they would not have sent you here for help.
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Judy -- Computer savvy -- 100% Positive Feedback on 9 Computer Accepts
Many years of use, a resource at work.
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