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Can I recover a lost software license ID to reinstall DVD X ...

Sent to Computer Experts August 03 08:49 PM

Can I recover a lost software license ID to reinstall DVD X Copy Platinum. Had to reformat my hard drive and can't find the license ID to activate. I do have original installation CDs.

 

Optional Information:
OS: Windows XP; Browser: IE

Already Tried:
Reinstalling application from orig. CD from 321 Studios; however License ID and password required to activate for use. Since company is defunct not sure how to get license ID info.

Customer (name blocked for privacy)
Status:  Closed   Value: $30
Answer
August 3 9:03 PM (14 minutes and 24 seconds later)
         
REPLIEDCheck Mark
Hi and Welcome to Just Answer,
Ok we can take a look at this,
Go here Please go here to retrieve it.
http://secure.smarterimage.com/solo/customers/forgotpw.asp
Or
Did you originally register it with the following, if you did you can call, Customer Service 212-683-1531 or e-mail us at support@nycsoftware.com

They can look your License ID and Password up for you

Here is there website http://www.nycsoftware.com/DVDxCopy/index.htm



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If there is anything else let me know, or click accept. Thanks Michael L

Edited by poetchaser on August 3 2006 at 9:06 PM

Thank You Very Much. If this helps, click on the"Accept." Michael L
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Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1515 Computer Accepts
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Answer
August 3 9:07 PM (3 minutes and 36 seconds later)
         
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Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1515 Computer Accepts
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August 3 9:26 PM (18 minutes and 50 seconds later)
         
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Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1515 Computer Accepts
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Reply
August 5 8:54 AM (1 day and 11 hours later)
         
Reply to Michael L....... JA Computer Expert's Post: This answer was not accepted. The contact telephone numbers don't connect to an incoming call line, but a fax line. The software activation line's telephone number actually connects to Tiger Direct, an unaffiliated company.

We have decided to purchase another product rather than devote more time to this issue. Please credit my account.

Thank you.
Customer (name blocked for privacy)
Answer
August 5 9:11 AM (17 minutes and 42 seconds later)
         
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Michael L Top Notch Computer Expert -- JA's Second Highest Computer Expert -- 99% Positive Feedback on 1515 Computer Accepts
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