Ask Your Computer Question. Computer Experts Answer You ASAP.

(Not a Computer Question?)

Using a recent version of Adobe Acrobat Reader, I have ...
Sent to Computer Experts March 31 02:30 PM

Using a recent version of Adobe Acrobat Reader, I have downloaded an executable file from the European Patent Office. I have filled-in the file with the pertinent information, but I am unable to save the filled-in file. When I try to save it, all that gets saved is the executable file -- WITHOUT the information I have filled in. Can you please help me. Thanks in advance. F. C. Farnham E-mail Address: XXXXX@XXXXXX.XXX

Customer (name blocked for privacy)
Status:  Closed   Value: $15
Answer
March 31 2:41 PM (10 minutes and 42 seconds later)
         
ACCEPTEDCheck Mark

Hi,

When adobe files or forms are created, the author of that document can control the type of permission the user is allowed to access. For example, the author may choose to block printing of the document, copying, saving, or editing it, etc. In your case try to open other pdf files or forms and if you can print them, then you have no problem with you adobe program or your printer, it is just that you do not have permission to print or save that particular form..

Hope this helps. Let me know if you have any questions.

 



...If you found my answer helpful please click the ACCEPT button.
   Positive Feedback is greatly appreciated.
Picture
John D -- BS Degree in Engineering. -- 99% Positive Feedback on 2021 Computer Accepts
25 years experience in computer programming and troubleshooting. Planning & Construction Management
Reply
March 31 3:53 PM (1 hour and 12 minutes and 11 seconds later)
         
Reply to John D's Post: I can print out the filled-in filled-in, that still has the stuff in it that I filled-in. But when I save the file (under a different name, of course), this saved file does NOT have the stuff in it that I filled-in. Does something need to be "activated" in AAR so this can be done?

These executable files (forms actually) are MEANT to be filled-in, saved, e-mailed, whatever. Lots of other patent attorneys do just this all the time. What should I do??
Customer (name blocked for privacy)
Answer
March 31 4:07 PM (13 minutes and 55 seconds later)
         
REPLIEDCheck Mark

Well as I said before if you cannot save the data that you have filled in, then what that means is the author has imposed restrictions on saving changes made to that particular document.

It would help if you can tell me whether or not you can save and print other pdf files!

If you want I can take a look at that particular file for you. Upload it here and send me the download link.

 



...If you found my answer helpful please click the ACCEPT button.
   Positive Feedback is greatly appreciated.
Picture
John D -- BS Degree in Engineering. -- 99% Positive Feedback on 2021 Computer Accepts
25 years experience in computer programming and troubleshooting. Planning & Construction Management
Reply
March 31 4:17 PM (9 minutes and 45 seconds later)
         
Reply to John D's Post: Here's the download link:
http://www.european-patent-office.org/epo/formul/epc/2300e_e.pdf.

With my AAR on my computer, I can both print and save all my other .pdf files . . . no problems.

A short time ago, I visited an associate of mine who had another stand-alone computer that has Adobe Acrobat 6.0 Professional on it. On his computer we could download the form, fill it in, save it, print it, etc. I'm trying to find out why I can't save the filled-in form on my computer -- which just had AAR. Please get back to me when you can.
Customer (name blocked for privacy)
Answer
March 31 4:35 PM (18 minutes and 6 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
John D -- BS Degree in Engineering. -- 99% Positive Feedback on 2021 Computer Accepts
25 years experience in computer programming and troubleshooting. Planning & Construction Management
Reply
March 31 4:42 PM (6 minutes and 39 seconds later)
         
Good enough . . . you're answer seems to fit the facts. I accept your answer. F. C. Farnham.
Customer (name blocked for privacy)
Answer
March 31 4:56 PM (14 minutes and 5 seconds later)
         
THIS ANSWER IS LOCKED!
You can view this answer by clicking here to Register or Login and paying $3.
Picture
John D -- BS Degree in Engineering. -- 99% Positive Feedback on 2021 Computer Accepts
25 years experience in computer programming and troubleshooting. Planning & Construction Management
Think you can answer this question?
Login or Become an Expert

Related Answers

 

DISCLAIMER: You acknowledge that any information you may obtain from individuals you contact through use of the Just Answer service comes from those individuals, not from Just Answer!, and that Just Answer is not in any way responsible for any of the information these third parties may supply. The site and services are provided "as is" with no warranty and no representations are made regarding the qualification of an Expert. Responses and comments on Just Answer! are for general information and are not intended to substitute for informed professional advice (such as medical, legal, investment or accounting) and do not establish a professional-client relationship. Just Answer! is not intended or designed to address EMERGENCY QUESTIONS which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.

Just Answer! > Computer and Software Help